Head Office Team

President and CEO
Project Management

John is ITI’s majority shareholder and has been working in the IT industry since the inception of workplace information technology in the early 1970’s. In addition to his role as ITI President managing the day-to-day business of the company John is also a seasoned Project Manager.

Director of Client Services

Lisa joined ITI as a Director of Client Services and formed the recent Web Services Team. She also provides Client Services to support customers and their applications. Lisa brings formal change management processes, new contracts and improvements to customer service.

Lisa was employed for the BC Government for 38 years in Information Technology. She was with BC Systems for 15 years and held various positions. She supported some of the early email systems such as PROFS, Office Vision, ALL-IN-1 on a VAX system, Exchange and then Outlook. Was a Senior Business Analyst and a Project Manager for many projects and a team member for the Mobility Service, AirWatch MDM Service to assist in the management of 30,000 devices. Lisa was the Team lead for the Provincial Governments Blackberry service for 3 years. She was involved with the introduction of tablets and iPads and supported public sector and provincial government staff. She has a certificate in Advanced Business Analysis from McMasters University.

WordPress Designer and Social Media Marketer

Hima has joined ITI as a WordPress designer and social media marketer for the Web Services team in 2020. She assists in WordPress website design and development for clients and provides social media content planning, designing and coordination. She has a dual master’s degree in business specialising in E-commerce, entrepreneurship and digital marketing and is working towards enhancing the digital presence of ITI. Hima has worked as a freelancer for small businesses in BC to design their business websites and has been a marketing consultant for start-ups. She has certifications in Digital Marketing, Google analytics and AdWords. Welcome to the team Hima.

WordPress Front-End Designer

Crystal Sherrah joined ITI in 2016 as Website Front-End Designer/Digital Communications and joined the newly form Web Services Team in 2020. She thrives on creating responsive websites and positive customer experiences. Her background in communication and website design knowledge helps her have a greater understanding of customer needs. Crystal is fueled by her passion for design, client satisfaction and willingness to learn information and new technologies to enhance the end product. She continues to learn additional methods of graphic and website design to keep her work up to industry standards.

Her dedication to website design and customer satisfaction has contributed to her most recent success at ITI Canada. Here she created a website for the B.C Black History Awareness Society that was nominated for best historical website in British Columbia 2018.

Crystal attributes this success to her dedication of design and willingness to learn new tools to ensure the best outcome for her websites. She believes that communication with the client is the key to a successful website. Crystal graduated from Camosun College with two certificates in Web Design and Production and Design (video and photography).